- Log into my.eventric.com
- Click on Subscription & Billing in the quick links on the left or in the dropdown menu in the top right
- Click Changed Billed Users to view all the users that you currently pay for
- Click the red X button next to the user you want to remove from your billing
- Confirm that you want to remove this user from your billing
- On clicking Yes, you'll see a message saying the user was removed from your subscription. On your next Master Tour payment, you will not be charged for the user you removed.
Remove a User from Your BillingFollow
If you have any questions after following these instructions, please click here to open a Support Request or call +1-773-862-4246 to speak with a member of our Support Team between the hours of 10:00 am - 7:00 pm US Central Time (CT), Monday through Friday.