Downgrading allows you to change your paid Professional subscription to a free Mobile subscription. For information on the differences between Professional and Mobile subscriptions, please click here. If you need to downgrade the subscription for any user that you are paying for, click here for instructions.
Next, click on the box labeled Free in the upper right of the page.
Next, please choose a reason for your downgrade from the dropdown menu on the left side of the page.
Next, click the Update Subscription button at the bottom of the form to save your changes.
You will then see a confirmation message letting you know that your subscription has been updated.