Change User Account Email

Comments

4 comments

  • Official comment
    Eventric Support

    Hey Todd,

    What you're seeing is your offline database from your old account. We highly recommend that users stick with one email address for all their tours and artists, because otherwise you'll need to reset your database every time you switch accounts, which does have some risk for data loss if you reset your database before you've synced in all your data with your old account. You can still use one email address for all your artists and keep their data separate from each other, you'll just need to set up different Organizations for each artist.

    Here are instructions on how to reset your database to change your email address: http://support.eventric.com/hc/communities/public/questions/200238110-How-do-I-Reset-My-Master-Tour-Database-

    Thanks,
    Patrick

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  • Ansley Simpson

    I am only using the app - I don't seem to have this option - can I change my account or even delete it and start again?  

    A

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  • Nik Hughes

    I work for two bands, with two different emails and logins.  Is there no work around for this?  Seems crazy I can't just logout and then login with another band. 

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  • Eventric Support

    Hey Nik,

     

    We highly recommend that you just use one email address and manage both of your artists using that one email address - you can keep their info separate from each other by setting up separate Organizations for each artist.

     

    Thanks,
    Patrick

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