Anyone who wants to view tour info in Master Tour will need to be a User added to your Organization. To add or remove Users for your Organization, you'll need Administrator level permissions. Click here for information on Organization Permissions.
This article covers how to:
Locate the Users Section
In the Master Tour desktop application, go to the Organization Overview (Navigate>Organization in the top menu bar), then click on the Users section in the left sidebar. Here, you can sort your Users, click on one of their names to see detailed contact info, export all your Users' contact info, and add Users to Groups. Click here for information on what Groups are and how to use them.
The Users section in the Master Tour desktop application also keeps contact cards for your Users, which either can be updated by the User through Crew Profile Sharing or by you typing in their info. Click here for information on Sharing Crew Profiles.
Add New Users to an Organization
Click on the + ADD button in the top right corner of the Users section.
Enter the User's email address and click the SEARCH button.
After you enter the new User's email, our system will check to see if the new User is already a current Master Tour User. If you think that a person should be in our system, but their account isn't being found, please double-check with that person to make sure you're adding them with the same email they use for Master Tour.
If the email address is not in our system, you can enter their information to create a User account for them. Make sure to set their Account Level on the right side appropriately - a general rule is that anyone who just needs to view tour info can be added as a Mobile (free) user, and anyone who needs to add/edit tour info will need to have a Professional subscription. You do not need to mark yourself as paying for a Mobile User since that account level is free.
Our system will automatically create the User's new account and send them an email saying you created a Master Tour account for them. This email will also contain a randomized password that they can use to log in, and links to the Master Tour Mobile app for iOS and Android.
This randomized password will allow the User to log in immediately, and they can change their password at any time. Click here for information on Resetting your Password.
After the User has an account created, you can give them Organization Permissions to your Organization(s). Click here for information on Organization Permissions.
Simply check the checkboxes for the permissions you wish to give this User, then click the Update Permissions button. Notice that you have an option to send the User a notification that you've given them permissions to your Organization.
The User will be sent an email saying they've been added to your Organization, and asking them to share their profile info with you. Click here for information on Sharing Crew Profiles.
To remove Users on the desktop application, just click on the User's name in your Users list, then click the REMOVE button in the top right corner.
Removing Users does not delete that User's account and they can still use Master Tour with other Organizations.